Our voucher shop has been closed. You can still redeem already purchased gift vouchers.
Your voucher can be redeemed in one of more than 40.000 hotels. You will find more detailed information as well as the conditions of use on this page below.
Search for a destination of your choice on the homepage. Please also enter the date of arrival and departure.
2. Filter for voucher hotels
In the results list, on the left, please tick "Vouchers can be used", in the category "Offers".
Almost immediately, all available voucher hotels will be displayed.
3. Book a room now
Look for a suitable room that has the blue voucher symbol.
When you're done, just click on the button "Book".
4. Enter your voucher code
On the page with your booking details, beneath the total price, click on "Redeem voucher".
Enter the code in the pop-up window and click on "Redeem & save". Done!
Congratulations!
The amount of the voucher will automatically be deducted from the total price.
You have saved that difference on the original price. Now all that is left to do is pack your bags & enjoy!
Conditions of use for Promotion Vouchers
The following conditions of use apply for all hotel.de Promotion Vouchers:
1. Important information about redeeming your voucher
Vouchers may only be redeemed at https://www.hotel.de via the appropriate field in the first booking step. It is not possible to redeem vouchers by letter, fax or e-mail. Redeeming the voucher via your mobile is currently only possible when using the iPhone App. Vouchers may only be used to book hotels and may not be used to purchase additional vouchers. Only one voucher may be redeemed per booking and per stay*. There might be a minimum booking value for using Promotion Vouchers. This minimum booking value can vary from promotion to promotion and will be stated within the terms and conditions of each promotion.
Promotion Vouchers and their code can only be used for a certain number of bookings until their expiry date. The expiry date of the Promotion Vouchers will vary from promotion to promotion and will be stated within the terms and conditions of each promotion. The validity of the voucher code will be checked before the booking can be completed.
If the value of the voucher exceeds the booking value, the remaining value of the voucher may be redeemed when making another booking. The voucher code will remain valid until the full amount has been redeemed. If the value of the voucher does not cover the booking, the remaining amount must be settled using one of the payment options offered at the hotel being booked.
2. Further information:
Vouchers may only be redeemed at participating hotels. You can filter the search results so you are only shown hotels accepting vouchers. Detailed instructions are available here.
Vouchers may only be redeemed at hotels that accept MasterCard and are registered in a Eurozone country**. Vouchers cannot be used for prepaid offers (prepayment by credit card) and cannot be combined with other discounts (e.g. deals).
Vouchers cannot be redeemed for group bookings. It is not possible to redeem vouchers for already existing bookings.
3. And here's the small print:
The voucher is transferable. We will discharge the obligations of the respective holder who redeems the voucher on https://www.hotel.de. This does not apply if we are aware, or are unaware due to gross negligence, that the respective holder is ineligible, has a legal incapacity or lacks the right of representation.
It is not permitted to resell Promotion Vouchers. Vouchers, or the balance on the vouchers, cannot be exchanged for cash.
Our General Terms and Conditions and Privacy Policy also apply for the redemption of vouchers.
* Stay is referring to all consecutive nights a person is staying in the same hotel. ** The Eurozone consists of the following countries: Belgium, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Austria, Portugal, Slovakia, Slovenia, Spain and Cyprus.
Cancelling or changing bookings with Promotion Voucher
Changing or cancelling your booking will render your promotion voucher invalid.
Arrival at the hotel - it's easy with voucher bookings
You've booked your preferred hotel and used a voucher for it? Here you will learn what will happen when you arrive at the hotel:
1. Check-in
When arriving at the hotel, simply show your hotel.de booking confirmation which you will have received via e-mail.
Now you can go to your hotel room, unpack and enjoy your stay.
Note: You will not need to provide your voucher code, as your discount will have been applied automatically while you made the booking.
2. Check-out
hotel.de will settle the amount on the voucher with the hotel directly.
You will merely pay the still outstanding amount. Just to let you know: The invoice will be for the total amount (i.e. including the amount on the voucher).
Tip: If you have any questions, you can call our customer service at 00800 - 112 112 00 at any time.
This is how to redeem your voucher - it's easy!
1. The search begins...
Search for a destination of your choice on the homepage. Please also enter the date of arrival and departure.
2. Filter for voucher hotels
In the results list, on the left, please tick "Vouchers can be used", in the category "Offers".
Almost immediately, all available voucher hotels will be displayed.
3. Book a room now
Look for a suitable room that has the blue voucher symbol.
When you're done, just click on the button "Book".
4. Enter your voucher code
On the page with your booking details, beneath the total price, click on "Redeem voucher".
Enter the code in the pop-up window and click on "Redeem & save". Done!
Congratulations!
The amount of the voucher will automatically be deducted from the total price.
You have saved that difference on the original price. Now all that is left to do is pack your bags & enjoy!
Conditions of use for Gift Vouchers
The following conditions of use for vouchers apply to all vouchers purchased in our voucher shop at voucher.hotel.de:
1. Important information about redeeming your voucher
Vouchers may only be redeemed at https://www.hotel.de via the appropriate field in the first booking step. It is not possible to redeem vouchers by letter, fax or e-mail. Redeeming the voucher via your mobile is currently only possible when using the iPhone App. Vouchers may only be used to book hotels and may not be used to purchase additional vouchers. Only one voucher may be redeemed per booking. There is no minimum booking value for vouchers purchased from our voucher shop.
Vouchers may be redeemed up until the end of the third year after the year the voucher was purchased. Remaining credit may be redeemed up to the expiry date on your voucher. If the value of the voucher exceeds the booking value, the remaining value of the voucher may be redeemed when making another booking. The voucher code will remain valid until the full amount has been redeemed. If the value of the voucher does not cover the booking, the remaining amount must be settled using one of the payment options offered at the hotel being booked.
2. Further information:
Vouchers may only be redeemed at participating hotels. You can filter the search results so you are only shown hotels accepting vouchers. Detailed instructions are available here.
Vouchers may only be redeemed at hotels that accept MasterCard and are registered in a Eurozone country*. Vouchers cannot be used for prepaid offers (prepayment by credit card or rates with cancellation fees) and cannot be combined with other discounts (e.g. deals).
Vouchers cannot be redeemed for group bookings. It is not possible to redeem vouchers for already existing bookings.
3. And here's the small print:
The voucher is transferable. We will discharge the obligations of the respective holder who redeems the voucher on https://www.hotel.de. This does not apply if we are aware, or are unaware due to gross negligence, that the respective holder is ineligible, has a legal incapacity or lacks the right of representation.
It is not permitted to resell Gift Vouchers. Vouchers, or the balance on the vouchers, cannot be exchanged for cash.
Our General Terms and Conditions and Privacy Policy also apply for the redemption of vouchers.
* The Eurozone consists of the following countries: Belgium, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Austria, Portugal, Slovakia, Slovenia, Spain and Cyprus.
Cancelling or changing bookings with Gift Voucher
1. Cancelling bookings with Gift Voucher:
1.1. Cancel your booking via the hotel.de booking overview (if this service is available for your booking):
When you cancel the booking, the voucher will be reactivated. You can use the voucher for future bookings on https://www.hotel.de.
1.2. Cancel your booking by contacting the hotel.de Service Centre (00800 - 11211200):
Our support team can cancel the booking for you. When you cancel the booking, the voucher will be reactivated. You can use the voucher for future bookings on https://www.hotel.de.
2. Changing bookings with Gift Voucher:
Your voucher cannot be used for changing bookings that were made using a Gift Voucher. If you would like to change your bookings, you have the following options:
2.1. Change your booking via the hotel.de booking overview (if this service is available for your booking):
The voucher cannot be redeemed for the changed booking. The full booking price must be paid for the new booking. When you change your booking, the voucher will be reactivated. You can use the voucher for future bookings on https://www.hotel.de.
2.2. Change your booking by contacting the hotel.de Service Centre (00800 - 11211200):
Our support team can change the booking for you. We cannot guarantee, however, that the previously booked offer and allotments will still be available for the new booking. The voucher cannot be redeemed for the changed booking. The full booking price must be paid for the new booking. When you change your booking, the voucher will be reactivated. You can use the voucher for future bookings on https://www.hotel.de.
2.3. Change your booking by cancelling the existing booking via the hotel.de booking overview (if this service is available for your booking) and making a new booking:
When you cancel the booking, the voucher will be reactivated. You can use the voucher to make a separate new booking that meets your requirements on https://www.hotel.de. We cannot guarantee, however, that the previously booked offer and allotments will still be available for the new booking.
2.4. Change your booking by cancelling your existing booking through the hotel.de Service Centre (00800 - 11211200) and then making a new booking:
Our support team can cancel the booking for you. When you cancel the booking, the voucher will be reactivated. You can use the voucher to make a separate new booking that meets your requirements on https://www.hotel.de. We cannot guarantee, however, that the previously booked offer and allotments will still be available for the new booking.
Arrival at the hotel - it's easy with voucher bookings
You've booked your preferred hotel and used a voucher for it? Here you will learn what will happen when you arrive at the hotel:
1. Check-in
When arriving at the hotel, simply show your hotel.de booking confirmation which you will have received via e-mail.
Now you can go to your hotel room, unpack and enjoy your stay.
Note: You will not need to provide your voucher code, as your discount will have been applied automatically while you made the booking.
2. Check-out
hotel.de will settle the amount on the voucher with the hotel directly.
You will merely pay the still outstanding amount. Just to let you know: The invoice will be for the total amount (i.e. including the amount on the voucher).
Tip: If you have any questions, you can call our customer service at 00800 - 112 112 00 at any time.
Purchasing Gift Vouchers
hotel.de vouchers
Enjoy worry-free travels
Are you looking for a present for a birthday, wedding or anniversary? No need to look any further: You can now gift luxury, romance, relaxation or a little adventure with a voucher from hotel.de!
Purchase a hotel voucher and put a smile on the face of a loved one!
How to order from our voucher shop - it's easy:
1. Select image and value
2. Add a personal note
3. Buy and pay
4. Receive voucher by e-mail
In 4 simple steps you can create your individual voucher, print it out and give it away. The person receiving the voucher will be able to look for their perfect hotel and book it. There are more than 40.000 hotels to choose from, including exclusive design hotels and wellness hotels for pure relaxation.
hotel.de vouchers are the ideal gift for birthdays, anniversaries or as a reward for yourself.
Be creative with this gift. Our voucher enables you to choose freely, as it is not restricted for a certain date or hotel. You can book nearly all hotels and hotel chains with it. Furthermore, it is valid for a whole three years. It only takes three simple steps to get this versatile gift online. And you can't really go wrong with this kind of present. You can also lend a personal touch to your voucher, e.g. by putting it into a self-made envelope or adding it to a personal picture.
Our hotel voucher: easy to buy and use
You can gift pure joy for a minimum of 10 €. There will be no extra costs or hidden fees for you, and the person receiving the gift can be sure that they can book hotels for the best price on hotel.de.
No matter whether they would like to go to Amsterdam, Vienna, Paris, Berlin or a small town in the Alps - there are 40,000 hotels in the eurozone countries to choose from. If, however, the voucher doesn't hit the mark, that's no problem. You have a cancellation right for up to 14 days after the purchase (unless the voucher has been redeemed during that time). The voucher can also be transferred to another person during its period of validity. And the voucher can be used for more than one booking.
That's risk-free gifting for you.
Star rating are based on a self-evaluation by the hotel as well as the experiences of HOTEL.DE and HOTEL.DE customers. You can find details under Terms and Conditions.
+800 - 112 112 00*
