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Contact & Service


Phone +800 - 112 112 00*


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Have you received a voucher? Lucky you!

We give out two types of vouchers:

Promotion Vouchers

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Gift Vouchers

Our voucher shop has been closed. You can still redeem already purchased gift vouchers.

Your voucher can be redeemed in one of more than 40.000 hotels. You will find more detailed information as well as the conditions of use on this page below.
This is how to redeem your voucher - it's easy!
Conditions of use for Promotion Vouchers
Cancelling or changing bookings with Promotion Voucher
Arrival at the hotel - it's easy with voucher bookings
This is how to redeem your voucher - it's easy!
Conditions of use for Gift Vouchers
Cancelling or changing bookings with Gift Voucher
Arrival at the hotel - it's easy with voucher bookings
Purchasing Gift Vouchers

You can buy, print and gift hotel vouchers online vouchers are the ideal gift for birthdays, anniversaries or as a reward for yourself. Be creative with this gift. Our voucher enables you to choose freely, as it is not restricted for a certain date or hotel. You can book nearly all hotels and hotel chains with it. Furthermore, it is valid for a whole three years. It only takes three simple steps to get this versatile gift online. And you can't really go wrong with this kind of present. You can also lend a personal touch to your voucher, e.g. by putting it into a self-made envelope or adding it to a personal picture.

Our hotel voucher: easy to buy and use

You can gift pure joy for a minimum of 10 €. There will be no extra costs or hidden fees for you, and the person receiving the gift can be sure that they can book hotels for the best price on No matter whether they would like to go to Amsterdam, Vienna, Paris, Berlin or a small town in the Alps - there are 40,000 hotels in the eurozone countries to choose from. If, however, the voucher doesn't hit the mark, that's no problem. You have a cancellation right for up to 14 days after the purchase (unless the voucher has been redeemed during that time). The voucher can also be transferred to another person during its period of validity. And the voucher can be used for more than one booking. That's risk-free gifting for you.

Star rating are based on a self-evaluation by the hotel as well as the experiences of HOTEL.DE and HOTEL.DE customers. You can find details under Terms and Conditions.