For hoteliers

Contact for hoteliers

Phone  +49-2381-98082-0

Fax  +49-2381-98082-39

E-mail  contracting@hrs.de


If your hotel is based in United Kingdom please contact:

Phone  +44-20-32061430

Fax  +44-20-30436699

E-mail  hotels-uk@hotel.de


Your contact person for queries about existing bookings:

Phone  +49-911-59832-16

Fax  +49-911-59832-1216

E-mail  support@hotel.de


For further information and additional contact details please click here.
FAQ - Frequently asked questions
FAQ - Frequently asked questions
Here you will find the answers to the questions most frequently asked by hotel.de customers. Please click on the desired topic in order to open the questions and answers.
1. Personal Data
2. Booking
3. Cancellation/re-booking
4. Credit card details/Payment
5. Password/personal data
6. Rates / Offers
7. Corporate discounts
8. Newsletters
General FAQ for Affiliates
FAQ for travel agents
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1. Become a partner hotel
2. Your hotel on hotel.de
3. Log-in details
4. Invoices and payment
5. Additional marketing opportunities
6. GDS
7. Questions about reservations
8. Packages
1. Personal Data
2. Requests
3. Offers
4. Booking
5. Cancellation / Rebooking
6. Costs